Education
BA, Psychology, Stanford University
PhD, Psychology, UC Berkeley
Positions Held
At Haas since 1968
2008-present, Professor Emeritus, Haas School of Business
1968-2008, Lecturer to full professor, Haas School of Business
Research Psychologist, Institute of Industrial Relations
Chair, Center for Catastrophic Risk Management
Visiting Positions
Graduate School of Management, University of California, Irvine
Hong Kong University of Science and Technology
Current Research and Interests
- The design and management of organizations and systems of organizations in which errors can have catastrophic consequences. The results of this research have been applied to U.S. Navy aircraft carrier operations, the U.S. Coast Guard, The Society for Worldwide Interbank Financial Telecommunication (SWIFT), The Federal Aviation’s Air Traffic Control System, Gard Services, British Petroleum, NASA, and the medical industry.
Selected Papers and Publications
- "A New Approach to Risk: The Implications of E3," with R.G. Bea, et al. Risk Management.
- "Risk Mitigation in Healthcare Organizations and in Aggregations of those Organizations," with M. Grabowski, in Human Error in Medicine, edited by M.S. Bogner, 2nd ed. Hillsdale, NJ: Erlbaum.
- "Fair Winds and a Following Sea." Currents (May 2008): 17-18. (Currents is a publication of the American Steamship Owners Mutual Protection and Indemnification Association.)
- "Decision Making in High Reliability Organizations," with V. Desai and Kuo Yu, in Oxford Handbook of Organizational Decision Making, edited by W. Starbuck and G. Hodgkinson, 194-210. London: Oxford., 2008.
- "Changing a Pediatric Sub Acute Facility to Increase Safety and Reliability," with D.W. Van Stralen, R.C. Calderon, and J.F. Lewis, in Patient Safety in Health Care Management: Advances in Health Care Management, edited by J.D. Blair, M.T. Fottler and G.T. Savage, 251-274. West Yorkshire, England: Emerald, 2008.
- "Reinventing Flood Control," with D.S. Farber, et al. Tulane Law Review 81 (2007): 1085-1127.
Teaching
- Introduction to Organizational Behavior, UGBA 105
Honors and Awards
- Docteur Honaris Causa, Universite Paul Cezanne – Aix, Marseilles III
- Fellow, Academy of Management, American Psychological Association and American Psychological Society
- Recent research grants from National Science Foundation; France Telecom; and National Aeronautics and Space Administration (NASA)
- Emerald Management Review Citation of Excellence in Management for one of top fifty (from 15,000) management articles of 2006 (with Peter Madsen, Vinit Desai, and Daniel Wong), 2007
- Fellow, Center for Program/Project Management Research, University Space Research Association (sponsored by NASA), 2004-2007
- Earl F. Cheit Honorable Mention for Excellence in Teaching, Undergraduate Program, 2002
- George R. Terry Book Award, Academy of Management, for "Organizations, Technology, and Structuring," with M. Grabowski, in Handbook of Organization Studies, edited by S.R. Clegg, C. Hardy, and W. Nord (1996), 1997

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