Education
BA, Education and Spanish, George Washington University
MA, Human Relations, San Francisco State University
PhD, Psychology, Professional School of Psychology, San Francisco
Positions Held
At Haas since 2003
2003 - present, Adjunct Professor, Haas School of Business
1998 - present, Trainer, Peter F. Drucker Foundation
2007, Visiting Professor, University of Klagerfurt, Vienna Dialogic
1990 - 2003, Founder and Director, The Volunteerism Project, San Francisco, CA
1985 - 1989, Founder and Director, PAVE Alameda County
1982 - 1985, Executive Director, Tri-Valley Haven for Women, Livermore, CA
1975 - 1982, Instructor, Chabot College, Hayward, CA
External Service and Assignments
- Strategy Consultant: American Red Cross, Big Brothers Big Sisters of America, Consumers Union, Corporation for National Service (AmeriCorps), Georgetown University, Government of Singapore, Hong Kong Junior Chamber of Commerce, National Judicial College, Office of the Governor of Hawaii, United Way of America, UPS Foundation, Walter and Elise Haas Fund, YMCA of the USA and others
- Editorial Committee: BoardCafé.org
Current Research and Interests
- Organizational culture and change
- Managing inclusiveness and diversity
- Nonprofit and public leadership
- Cross-sector collaboration
- Community involvement in diverse ethnic communities
Selected Papers and Publications
- "Cultural Competency." Journal of Volunteer Administration (2002).
- "The Promise and Pitfalls of Technology in Creating an Engaged Citizenry." The Grantmaker Forum on Community & National Service Session Highlights (2000).
- Positioning the Profession: Communicating the Power of Results for Volunteer Leadership Professionals. Association for Volunteer Administration (1999).
- At the Heart: The New Volunteer Challenge to Community Agencies. The San Francisco Foundation (1989).
Teaching
- Strategic Management of Nonprofit Organizations, MBA 292A
- Social Sector Solutions - Nonprofit Consulting Projects, MBA 292N
- Introduction to Nonprofit Organizations, UGBA 196.2
- Education Leadership Speakers Series, MBA 294.9
- Microfinance Decal, UGBA 98/198

Faculty Directory: Alphabetical Listing
Faculty Directory: Listing by Department
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